WE ARE EXCITED TO SERVE YOU
YOU CAN FEEL SAFE NOW, YOU ARE IN GOOD HANDS
THE NEW ERA OF RESOURCE MANAGEMENT
BY OUTSOURCING REPETITIVE AND TIME-CONSUMING WORK, YOUR EMPLOYEES CAN DEDICATE THEIR TIME AND ENERGY TO HIGHER-ORDER TASKS LIKE STRATEGIZING AND PLANNING.
THINK ABOUT IT.
WOULD YOU RATHER HAVE YOUR IN-HOUSE TEAM SPEND HOURS ON ADMINISTRATIVE TASKS, OR FOCUS ON BUILDING BETTER CLIENT STRATEGIES AND INCREASING TEAM COLLABORATION?
OUTSOURCING ALLOWS YOU TO MAKE THE MOST OF YOUR EMPLOYEES TO ENSURE THAT YOU’RE GETTING THE BEST USE OUT OF THEIR CAPABILITIES.
WHY BPO?
BUSINESS PROCESS OUTSOURCING (BPO) IS THE DELEGATION OF ONE OR MORE IT-INTENSIVE BUSINESS PROCESSES TO AN EXTERNAL PROVIDER THAT, IN TURN, OWNS, ADMINISTRATES AND MANAGES THE SELECTED PROCESSES BASED ON DEFINED AND MEASURABLE PERFORMANCE METRICS.
OUTSOURCING BUSINESS PROCESSES SAVES COST & TIME, ALLOWS GREATER EFFICIENCY & BETTER FOCUS ON CORE BUSINESS FUNCTIONS
WHY DONEBYGEEKS?
DONEBYGEEKS IS A REPUTABLE PROFESSIONAL OUTSOURCING COMPANY THAT WORKS FOR THE BEST INTEREST OF ITS CLIENTS. DONEBYGEEKS WORKS ON PROVIDING TOP NOTCH SERVICES WITHIN LEBANON, THE MENA REGION AND WORLDWIDE.
WE BELIEVE IN PROFESSIONALISM IN THE MOST EFFECTIVE AND EFFICIENT WAY POSSIBLE
OUR CLIENTS' SHORT SUCCESS STORIES
"Many thanks to DoneByGeeks team for the great effort and dedication they showed during our projects to launch a marketing campaign for idea."
Georges Haddad
Founder - idea Lebanon
"DoneByGeeks was for months our backbone, they are always working in high professionalism, on time and efficiently. They were in charge of our accounting system and administrative work which was taking a lot of effort and time from our full time employees. DoneByGeeks did it perfectly and we are looking forward to work again."
Rawad Al Haiby
Sales Director - Express International
"Great and very responsive team that delivered a reliable work. Thank you team"
Toni Slaiby
Marketing Manager - Doorstep
WHAT CAN WE DO FOR YOU?
CHOOSE FROM OUR OUTSOURCING PACKAGES AND WE WILL HOLD YOUR BACK
CUSTOMER SUPPORTS
WITH EXPERT CALL, RAPID SOLUTION, CREATING ADDITIONAL VALUE FROM EVERY CALL, AND MULTICHANNEL CUSTOMER ENGAGEMENT, WE WILL ENSURE YOUR CUSTOMERS GET THE PERSONALIZED CUSTOMER CARE AND TECH SUPPORT..
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BACK OFFICE SUPPORT
GET READY TO TAKE YOUR EFFICIENCY TO THE NEXT LEVEL AND SAY NO TO MISSED DEADLINES, MEDIOCRE OUTPUT THROUGH OUR BACKOFFICE FUNCTIONS SUCH AS BOOKKEEPING, ACCOUNTING, DATA ENTRY, ADMIN TASKS AND MUCH MORE.
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HELP & SERVICE DESK
NO MORE UNSATIFIED CLIENTS, WE WILL BE ALWAYS READY TO LOG ALL INTERNAL AND EXTERNAL REQUESTS, FOLLOW UP ON DAILY BASIS UNTIL COMPLETION ANF GET FEEDBACKS. YOUR BUSINESS WILL ALWAYS IMPROVING.
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ADVERTISING, MARKETING & COMMUNICATION
YOU WANT TO INCREASE YOUR SALES, EXPOSURE AND AUDIENCE? YOU HAVE EXPERTS HERE, WE WILL TAKE THE LEAD FROM HERE TO ENHANCE YOUR BRAND REPUTATION, SOCIAL MEDIA AVAILABILITY AND MARKET REACH.
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HR, ADMINISTRATION, PROJECT MANAGEMENT & SUPPLY CHAIN
WITH EXPERT CALL, RAPID SOLUTION, CREATING ADDITIONAL VALUE FROM EVERY CALL, AND MULTICHANNEL CUSTOMER ENGAGEMENT, WE WILL ENSURE YOUR CUSTOMERS GET THE PERSONALIZED CUSTOMER CARE AND TECH SUPPORT..
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RESEARCH & DEVELOPMENT
GET READY TO TAKE YOUR EFFICIENCY TO THE NEXT LEVEL AND SAY NO TO MISSED DEADLINES, MEDIOCRE OUTPUT THROUGH OUR BACKOFFICE FUNCTIONS SUCH AS BOOKKEEPING, ACCOUNTING, DATA ENTRY, ADMIN TASKS AND MUCH MORE.
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TRAININGS & CONSULTANCY
NO MORE UNSATIFIED CLIENTS, WE WILL BE ALWAYS READY TO LOG ALL INTERNAL AND EXTERNAL REQUESTS, FOLLOW UP ON DAILY BASIS UNTIL COMPLETION ANF GET FEEDBACKS. YOUR BUSINESS WILL ALWAYS IMPROVING.
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WEB & APPLICATION DEVELOPMENT
YOU WANT TO INCREASE YOUR SALES, EXPOSURE AND AUDIENCE? YOU HAVE EXPERTS HERE, WE WILL TAKE THE LEAD FROM HERE TO ENHANCE YOUR BRAND REPUTATION, SOCIAL MEDIA AVAILABILITY AND MARKET REACH.
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HOW IT WORKS?
WE WORK IN SIX SIMPLE STEPS
STEP 01: ONBOARDING
The first and foremost step that we do is assigning you an onboarding manager. The task of the onboarding manager is to help you in building your customized team with incredible attention to detail including all the processes such as recruiting, training, and launching.
STEP 02: INTERNAL HEADHUNTING
After onboarding, the second thing we do is sourcing. Once the onboarding manager understands in detail what you require, our hiring team starts sourcing and interviewing candidates to create the ultimate team for your business needs.
STEP 03: TRAINING
Once sourcing has been done and dusted, our training team will take you further to help you train for the extended team members that we have chosen for you. Then we will get the training documentation and certification-ready.
STEP 04: PRODUCTION
Once the training setup is completed, we will hand over the chosen team members to you. They will be fully committed to you and your needs. Not only the members, but we will also assign a manager to the team to ensure they are supervised to perform their tasks correctly. Then the measurement of KPIs and goals start.
STEP 05: CONTINUOUS IMPROVEMENT
After production, we assign a customer success manager to you to ensure that your work keeps improving and flourishing. The manager will also help you in managing your work and team.
STEP 06: GROWTH
Finally, once you start seeing improvements and see your business growing, the next thing to do is take it a notch up. Start increasing your team size and get your production levels high!